Over the years, Personal Injury (PI) lawyers have at times acquired a poor reputation and been accused by the media of encouraging a compensation culture. This position is reinforced by some large PI law firms posting the significant sums of compensation they recover each week or advertising quite openly how much someone can claim for a whiplash injury.
As a PI lawyer representing those who have suffered complex injury, I have long believed that personal injury work should be seen as a vocation. It’s a huge responsibility as we meet our clients at their lowest point.
When I read an article or social media post stating that a firm has achieved £X in compensation per week for their clients, I am disheartened. For me, compensation should not be promoted as a measurement of success.
The whole purpose of a personal injury claim is to restore an individual back into the position they would have been had the incident never occurred.
Following serious injury, I often ask my clients, “what do you want to achieve?” It’s so important to understand their goals and ambitions. Early rehabilitation is always key. For example, if we can refer an amputee to a specialist rehab team, it helps that injured client to focus on the future again. Access to therapies at an early stage can vastly improve quality of life. I was reminded of this recently in conversation with a physiotherapist who specialises in working with amputees.